The key you've been looking for is only one phone call away.
Driven by a passion for superior customer service and personal connection, Case & Associates has been a leading property management company since 1983. Founded on the belief that multifamily and commercial property management could be more responsive and attentive to residents and clients, Case & Associates has consistently redefined industry standards.
Family Values, Professional Expertise
Born from the vision of founder Mike Case, Case & Associates operates with a strong family values approach, treating residents and employees like valued individuals. Our dedicated team of over 400 professionals, led by Mike's son Scott Case, brings a combined 200 years of experience to the industry. With in-depth knowledge across all aspects of property management, we efficiently and effectively manage over 30,000 units across six states.
Caring for Our Residents
Our "residents first" philosophy is evident in our personalized approach to services. From responsive maintenance requests to tailored communication, we prioritize resident satisfaction and deliver a seamless living experience. We understand that a home is more than just an address, which is why we go above and beyond to ensure a positive living environment.
Extensive Expertise, Diverse Portfolio
Our diverse portfolio includes over 800,000 square feet of commercial property and over 30,000 apartment homes across various locations. This vast experience allows us to customize our services to meet the unique needs of each property and its residents. We specialize in:
- Multifamily communities: Providing comprehensive management solutions for apartment complexes and townhouses.
- Commercial properties: Managing office buildings, retail spaces, and industrial warehouses.
- Tenant relations: Leasing, rent collection, and resolving tenant concerns with speed and professionalism.
A Commitment to Continuous Improvement
At Case & Associates, we are dedicated to continuous improvement through ongoing training, innovative solutions, and data-driven decisions. We prioritize transparency, communication, and accountability to consistently deliver exceptional results. Our dedication to excellence has earned us recognition from esteemed organizations across the industry.
Join Us on Our Journey
Case & Associates is always seeking talented individuals to join our passionate team. If you are dedicated to providing exceptional customer service, building meaningful relationships, and contributing to our success, we encourage you to explore our open positions and make a difference in the lives of our residents.
Overall Experience
The reviews suggest that Case and Associates has a mixed bag of experiences. While some reviewers have had excellent experiences, others have had terrible ones.
Positive Experiences
Exceptional Service
Some reviewers praised Case and Associates for their exceptional service, professionalism, and dedication. They appreciated the clear communication, seamless procedures, and swift maintenance issue resolution.
Friendly and Positive Staff
A few reviewers complimented the friendly and positive staff, stating that they go above and beyond for their residents.
Negative Experiences
Noise Issues and Unresponsive Management
Several reviewers complained about noise issues, such as constant noise from upstairs neighbors, and management's lack of response to their concerns.
Poor Maintenance and Unreliable Amenities
Some reviewers mentioned problems with maintenance, including lack of hot water, broken hot tubs, and unreliable amenities like showers with temperature fluctuations.
Unfair Charges and Lack of Compassion
A few reviewers expressed frustration with unfair charges, such as excessive fees for damages, and management's lack of compassion when dealing with special circumstances.
