The Flats at Columbia Pike is a charming community of apartments in Silver Spring, Maryland, that offers a unique blend of comfort, convenience, and community. Our residents enjoy a tranquil park-like setting, beautifully manicured lawns, and neutral interior tones that serve as the perfect backdrop for their personal style. Our community is designed to make you feel at home, with friendly staff, welcoming common areas, and a commitment to exceptional service.
Our Vision
At The Flats at Columbia Pike, we believe that living should be an extraordinary experience. We strive to create a community that is not only beautiful but also functional, comfortable, and convenient. Our residents deserve a lifestyle that is tailored to their needs, with amenities and services that make their lives easier and more enjoyable.
Our Amenities
Our community features a range of amenities that cater to our residents' needs and preferences. From the sparkling resort-style pool with expansive sundeck to the barbecue and picnic pavilion, tennis courts, and playground, we have something for everyone. Our pet-friendly community offers a dog park and 100-pound weight limit for our four-legged residents. Additionally, we offer on-site parking, online rent payment and maintenance requests, and 24-hour emergency maintenance.
Our Community
The Flats at Columbia Pike is conveniently located near major highways and public transportation, making it easy to get around the area. Our community is also within walking distance to shops, restaurants, and entertainment options, including the Silver Spring Metro Station. We offer a range of floor plans, including one, two, and three-bedroom apartments, each featuring modern appliances, granite countertops, and in-home washer and dryer.
Our Residents
Our residents are our top priority, and we strive to create a welcoming and inclusive community that feels like home. Our friendly staff is always available to assist with any questions or concerns, and our on-site maintenance team ensures that any issues are addressed promptly. We also offer a range of community events and activities to help our residents build relationships and create lasting memories.
Resident Experiences at The Flats
Disappointment and Frustration
Residents have expressed extreme dissatisfaction with the living conditions and management at The Flats. They have reported issues with garbage, rodents, and broken glass on the premises. Maintenance requests are often ignored or poorly handled, leading to further frustration. The new maintenance manager has been described as rude and unprofessional. Additionally, the new property manager has been reported to be unhelpful and disrespectful.
Specific Issues
- Garbage and broken glass litter the grounds
- Infestations of mice and roaches are common
- Maintenance requests are ignored or poorly handled
- The new maintenance manager is rude and unprofessional
- The property manager is unhelpful and disrespectful
Positive Experiences
On the other hand, some residents have reported positive experiences with the staff, specifically Richard, Jay, and Pam, who have gone above and beyond to ensure a pleasant stay. The Flats offers spacious floor plans, modern amenities, and a convenient location.
Mixed Reviews
While some residents have had negative experiences, others have reported positive interactions with the staff and appreciate the amenities and location.
