Glenrock Apartments is a luxury apartment community located off Dave Ward Drive in Conway, AR. Our community offers 2, 3, and 4-bedroom units, each equipped with modern amenities and features designed to provide our residents with a comfortable and convenient living experience.
Our Story
At Glenrock Apartments, we understand the importance of finding the perfect home. That's why we're dedicated to providing our residents with a luxurious and affordable living experience. Our community is located just minutes from Conway's most popular restaurants and shopping centers, and seconds from the University of Central Arkansas. Our residents enjoy access to a range of amenities, including a 24-hour fitness center, resort-inspired pool, business center, game room, and much more.
Our Services
We offer a range of services designed to make your living experience with us as convenient and enjoyable as possible. Our amenities include:
- 24-hour fitness center
- Resort-inspired pool
- Business center
- Game room
- Gated community
- 24-hour maintenance
- Nearby shopping and dining
- On-site management
- Coffee bar
- Community grills
- Sand volleyball court
- Brand new pickleball court
- Tanning beds
Our apartment homes feature:
- Wood flooring
- Beautiful wood cabinets
- Full-size appliances
- Large walk-in closets
- Full-size washer and dryer set
- Personal bathrooms
Our Mission
Our mission is to provide our residents with a luxurious and affordable living experience. We're committed to delivering exceptional customer service and ensuring that our residents feel at home in our community.
Apartment Complex Issues
The majority of reviewers expressed frustration and disappointment with the apartment complex, citing issues with maintenance, amenities, and management.
Poor Maintenance and Amenities
Reviewers mentioned that the maintenance team is unresponsive, and requests are often ignored for weeks. The pool and trash compactor are frequently broken, making them unusable.
Unfair Charges and Fees
Residents were charged exorbitant fees for minor damages, and some were even charged for items that were not broken. The management team was accused of being dishonest and unfair in their billing practices.
Poor Management
The management team was criticized for being unresponsive, rude, and unfair. Reviewers reported being threatened with collections and damage to their credit scores over disputed charges.
Positive Experiences
A few reviewers had positive experiences with the new management team, citing responsiveness and politeness.
