Welcome Home to Newport Terrace - Where Comfort Meets Convenience
Affinity Group Inc. is a full-service, locally owned property management company serving the Portland, Oregon, and surrounding areas. We have been handling all types of property management needs for over 20 years. Our team of experienced property managers, accountants, and maintenance personnel has the expertise to manage a diverse portfolio of properties, including single-family homes, condos, duplexes, apartment buildings, commercial buildings, and homeowners associations.
Our Services
At Affinity Group, we understand the importance of providing excellent service to our clients. Our comprehensive property management services include:
- Marketing strategy to increase traffic for your rental property
- Thorough applicant screening process
- Monthly rent collection
- Handling of maintenance requests to maintain your property
- Lease agreements and addendums
- Bookkeeping and accounting
- Monthly income and expense statements
- Property inspections and reports
We also offer real estate brokerage services, including buying, selling, and property management. Our experienced REALTORS can help you navigate the complexities of the Portland real estate market.
Management Experience
Our experienced team has managed a diverse portfolio of properties, including:
- Houses
- Condominiums
- Penthouses
- Small commercial properties
- Apartment buildings
- Homeowner associations
We understand the unique needs of each property type and are equipped to manage them effectively. Our expertise in the Portland real estate market allows us to engage in smart property management strategies that ensure we can consistently rent our properties at current market rates to qualified tenants.
Why Choose Us
By choosing Affinity Group as your property management company, you can enjoy the benefits of owning a property without the headaches of managing it yourself. Our comprehensive services provide a "hands-off" approach to property management, giving you peace of mind and allowing you to focus on other aspects of your life.
Company Operations and Communication
The company's operations and communication have been criticized by several reviewers. Some have mentioned that the company is unreachable, with no email listed on their website, no answering service to take messages, and unresponsive phone calls. Others have stated that the company fails to respond to requests for maintenance and repair issues, and that they are slow to address concerns.
Maintenance and Repair Issues
The company's handling of maintenance and repair issues has been heavily criticized. Reviewers have mentioned that the company uses outside vendors who are unprofessional and incompetent, leading to prolonged repair times and unsatisfactory work. Some have reported experiencing repeated issues, such as water leaks, that the company has failed to adequately address.
HOA Management
The company's management of homeowner associations (HOAs) has also been criticized. Reviewers have stated that the company is slow to respond to requests, fails to address concerns, and is unresponsive to emails and letters. Some have reported that the company is quick to send demand letters but neglects to address important issues.
Positive Experiences
On the positive side, some reviewers have reported positive experiences with the company, particularly with regards to the property manager Kendra. Reviewers have praised her responsiveness, friendliness, and ability to address concerns in a timely and professional manner.
