Life Looks Good From Here
At Albion on Northwest, we take pride in providing a serene and welcoming community for our residents. Our apartments are strategically located in Palatine, IL, allowing our residents to enjoy the perfect balance of quiet suburban living and accessibility to big-city conveniences. Our commitment to our residents is to provide a comfortable and relaxing living experience, surrounded by nature and state-of-the-art amenities.
Our Community
Our community is nestled in the heart of Palatine, IL, surrounded by the picturesque Deer Grove Forest Preserve. Our apartments are designed to provide the ultimate living experience, with ample natural light, sleek finishes, and modern amenities. Whether you're looking for a cozy retreat or a spacious retreat, we have a variety of floor plans to suit your lifestyle.
Amenities
At Albion on Northwest, we understand the importance of convenience and comfort. That's why we offer a range of amenities to make your life easier and more enjoyable. From our pet-friendly community to our 24-hour fitness center, we've got you covered. Our community also features a sparkling pool, outdoor lounge areas, and a pet play area for your furry friends.
Floor Plans
We offer a diverse range of floor plans to suit every lifestyle. From cozy one-bedroom apartments to spacious two-bedroom residences, we have a variety of options to choose from. Our apartments come with modern amenities, including sleek kitchens, wood-inspired flooring, and plenty of natural light.
Leasing Office
Our leasing office is open Monday through Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM. Our knowledgeable and friendly team is always ready to assist you with any questions or concerns you may have. Visit us today and discover the ultimate living experience awaits at Albion on Northwest.
Contact Us
975 Sterling Ave, Palatine, IL 60067
Phone: (224) 505-1617
Poor Customer Service and Disorganization
The majority of reviewers expressed disappointment and frustration with the community's management team, citing poor customer service, lack of communication, and disorganization.
Issues with Tours and Communication
Several reviewers reported issues with scheduling tours, with some experiencing no-shows or lack of response from the management team. Others mentioned difficulty in getting responses to their inquiries or applications.
Security Concerns
One reviewer reported a theft incident, and others mentioned mail theft and a lack of security cameras on the property.
Positive Experiences
However, a few reviewers had positive experiences with specific staff members, such as Raven in the leasing office, who provided excellent customer service and helped with rent renewal and lease contract issues.
Common Complaints
Many reviewers mentioned inconsistent and non-transparent business practices, including unexpected fees and changes to lease agreements.
