A Legacy of Excellence in Residential Real Estate
Established in 1971, Terry W. Flood Real Estate Co. has proudly served the North Kansas City community for over 50 years. Led by experienced broker and owner Terry Flood, our team of talented professionals proudly provides comprehensive real estate services to both investors and homeowners.
Dedicated to Residential Management
Our primary focus lies in residential property management, offering comprehensive services designed to maximize the value of your investment. We currently manage over 300 properties, demonstrating our expertise in:
- Tenant Screening & Selection: Carefully selecting reliable tenants through thorough background checks and interviews.
- Property Maintenance & Repairs: Proactive maintenance and repairs to ensure optimal tenant comfort and property condition.
- Financial Management: Efficient rent collection and meticulous accounting practices.
- Communication & Transparency: Regular communication with landlords and tenants through detailed reports and online access to property data.
Additional Services
Beyond property management, we also offer:
- Sales & Leasing: Expertise in selling and leasing residential properties.
- Market Analysis: Comprehensive market evaluations to determine fair market value for your property.
- Consulting Services: Tailored advice on property management, market trends, and investment strategies.
Our Values
Our core values underpin our success:
- Integrity: We operate with honesty, transparency, and accountability in all our dealings.
- Professionalism: We maintain the highest standards of ethical conduct and client communication.
- Passion: We are committed to providing exceptional client experiences through personalized attention and dedicated service.
- Community: We actively support local businesses and engage in community initiatives.
Reviews (103)
Positive: Some reviewers had a smooth and easy experience with the company, praising the staff for being friendly and prompt in responding to maintenance issues.
Negative: Several reviewers had a negative experience with the company, citing issues with maintenance, unfair charges, and poor customer service.
Mixed Reviews for Terry Flood Realty
Positive Experience
- Some reviewers had a smooth and easy experience with the company, praising the staff for being friendly, accommodating, and prompt in responding to maintenance issues.
- The office staff, including David and Susie, were specifically mentioned as being helpful and pleasant to work with.
Negative Experience
- Several reviewers had a negative experience with the company, citing issues with maintenance, unfair charges, and poor customer service.
- Some reviewers felt that the company was unfair in their charging practices, billing for routine maintenance and blaming previous tenants for damages they did not cause.
- The office staff, including the front desk staff, were criticized for being rude and condescending.
Common Complaints
- Unfair charging practices
- Poor maintenance and repair services
- Rude and condescending office staff
- Unprofessional and heartless treatment of tenants
