Welcome Home! Where it's a pleasure to live
About Stonebridge at Kelsey Park
Nestled in the vibrant city of Lubbock, Texas, Stonebridge at Kelsey Park offers a welcoming and contemporary living experience for discerning residents. Our community boasts a harmonious blend of stylish apartments, exceptional amenities, and a dedicated team committed to your comfort and satisfaction.
Your Exceptional Apartment Home
Step into your spacious and stylish apartment, meticulously crafted with your comfort in mind. Choose from a variety of meticulously designed floor plans featuring cable-ready living spaces, newly renovated interiors, large walk-in closets, and some with utilities included. Enjoy the peace of mind that comes with knowing certain essentials are already taken care of.
Beyond the Walls
Life at Stonebridge at Kelsey Park extends far beyond your apartment. Immerse yourself in our vibrant community, where an array of amenities awaits. Take a refreshing dip in our sparkling swimming pool, let your children play with newfound friends at the dedicated playground, or socialize with neighbors at our planned community events.
Community Highlights
- Sparkling swimming pool
- Community playground
- Planned activities
- Free Wi-Fi in common areas
Experience Exceptional Service
Our dedicated team is committed to providing exceptional customer service. From personalized attention during your application process to responsive maintenance and enthusiastic resident events, we are dedicated to exceeding your expectations.
Discover Stonebridge at Kelsey Park today and experience living at its finest!
Staff and Management Issues
Many reviewers expressed dissatisfaction with the staff and management at the apartments. They described the front office staff as rude, miserable, and unhelpful. Some reviewers mentioned that the staff would not answer the phone, and when they did, they were uncooperative and unprofessional.
Maintenance and Repair Issues
Several reviewers reported issues with maintenance and repairs. They mentioned that maintenance staff did not bring their own tools to fix issues, and in one instance, asked a resident if they had a screwdriver. The reviewers also reported that maintenance requests were not addressed in a timely manner.
Cleanliness and Pest Issues
Some reviewers reported cleanliness and pest issues, including a roach infestation problem. One reviewer mentioned that the smell of urine in their closet was not addressed properly by the management.
Neighborhood and Security Concerns
Reviewers expressed concerns about the neighborhood and security. They mentioned that the area was "ghetto" and that there were issues with break-ins and theft. One reviewer mentioned that someone tried to steal their tires.
Poor Value for Money
Many reviewers felt that the apartments were overpriced and did not provide good value for the money. They mentioned that the rent was high, and the amenities did not justify the cost.
Positive Comments
Neighbors Can be Inconsiderate
Nico T. mentioned that the staff was great and the apartments were nice, but the neighbors could be inconsiderate.