At XLNC Residences, we are committed to providing a higher standard of living for our tenants. We believe that every resident deserves a safe, clean, and well-maintained living environment. That's why we go above and beyond to provide our tenants with the resources they need to upkeep and maintain their living space.
Our Services
At XLNC Residences, we offer a wide range of services designed to ensure that our residents have everything they need to live comfortably and conveniently. Our services include:
- Maintenance Team: Our dedicated maintenance team is available 24 hours a day to handle any repairs or issues that may arise. Our team is trained to handle any type of issue, from minor repairs to major renovations.
- Property Renovations: We continuously renovate and maintain our properties to ensure that our residents have a safe and healthy living environment. Our recent renovations have included interior and exterior renovations, installing new windows and doors, professionally cleaning carpets, and restoring and refinishing hardwood flooring.
- Appliances: We provide working appliances in every apartment, including stoves, refrigerators, and dishwashers.
- 24/7 Online Care: We understand that sometimes issues may arise outside of regular business hours. That's why we offer online care and maintenance services 24 hours a day, 7 days a week.
Our Team
Our dedicated team is committed to providing exceptional service to our residents. From the maintenance team to the office staff, we are committed to ensuring that every resident has a positive experience at XLNC Residences.
What Our Tenants Say
Our tenants rave about their experiences at XLNC Residences. Here's what some of them have to say:
"Hello, I want to thank you and the maintenance crew for what ya'll do here. I really appreciate how the job gets done! I admire your leadership and decision-making skills. I have full confidence in you and your team. Keep up the good work!" - Natala
"Just want to say thank you to the staff and the lady in the office for all their hard work. My apartment was ready when we move in as promised and looked just like the model that was shown. I really like my apartment." - Christina and Luvine
Wi-Fi Services
We're pleased to announce that Greenbriar Park South now has Wi-Fi services for our current and future residents. With download speeds of up to 600+ Mbps, our Wi-Fi services are convenient and reliable.
Our Properties
At XLNC Residences, we offer a range of properties to suit every taste and lifestyle. Our properties include Colonial Manor, Greenbriar Park North, Greenbriar Park South, and Presidential Plaza.
Damaging Aspects of the Apartment Complex
The apartment complex has severe pest problems, with reports of mice and bugs infesting the building. The carpet is old and moldy, and the hallways are always hot and lack heat. The doors are hard to close, and the gates are often left open.
Unprofessional Management
The management team, led by Joanna Williams, has been accused of being unprofessional, entitled, and rude. They have been known to lie and ignore complaints, and have been unresponsive to maintenance requests. The management team has also been accused of miscommunicating and taking advantage of tenants.
Maintenance Issues
The maintenance team is often unavailable and unresponsive, leaving tenants to deal with broken appliances, leaks, and clogged sinks for extended periods. The team is slow to respond to requests, and often charge tenants for maintenance issues.
Safety Concerns
The apartment complex has safety concerns, with reports of hornets nests and poor lighting. The hallways are also dangerous for babies and the elderly due to the extreme heat.
Overall Experience
The overall experience of living in this apartment complex has been negative, with many tenants expressing frustration and disappointment with the management and maintenance teams.
