At Waterstone Mortgage, we understand that purchasing a home is a significant milestone in anyone's life. It's a momentous occasion that requires careful planning, precision, and trust in the lending process. As a leading national mortgage banker, we pride ourselves on providing unparalleled service to our clients, empowering them to achieve their dreams of homeownership. For over two decades, we have been dedicated to delivering exceptional results, fostering long-term relationships, and setting new standards in the mortgage industry.
Our Expertise
Our team of seasoned loan officers, processors, and underwriters is committed to guiding you through every step of the mortgage process. With an extraordinary range of loan programs, we provide innovative solutions to cater to diverse financial situations, from first-time homebuyers to seasoned homeowners. Our expertise spans a vast array of loan products, including conventional, FHA, VA, USDA, and jumbo loans.
Our Commitment
Waterstone Mortgage is built on a foundation of integrity, honesty, and transparency. We recognize that each client is unique, with distinct needs and goals. That's why we take the time to listen, educate, and tailor our services to address their individual circumstances. Our commitment to excellence is underscored by our commitment to excellence, resulting in an unparalleled customer experience.
Our Services
At Waterstone Mortgage, we offer a comprehensive range of mortgage services, including:
- Purchasing a Home: We guide you through the homebuying process, providing personalized support, expertise, and resources to ensure a smooth and successful transaction.
- Refinancing: Our refinancing solutions help you unlock the equity in your home, lower your interest rates, and consolidate debt, freeing up more cash for your future goals.
- Construction Loans: Our construction loan and permanent financing solutions empower builders and developers to bring their vision to life.
- First-Time Homebuyers: We provide specialized guidance, resources, and loan programs tailored to the unique needs of first-time homebuyers.
- Realtor and Builder Partners: We collaborate with real estate agents and builders to simplify the loan process, ensure timely closings, and promote successful business outcomes.
Our Story
Waterstone Mortgage's story began with a shared vision to revolutionize the mortgage industry by embracing innovation, fostering community involvement, and prioritizing exceptional client service. As we continue to grow and evolve, our commitment to quality, expertise, and customer satisfaction remains unwavering.
Join the Waterstone Mortgage Family
Are you passionate about helping others achieve their dream of homeownership? Join our team of dedicated professionals and become part of a dynamic organization committed to empowering communities and shaping the future of the mortgage industry.
Summary of Reviews
Waterstone Mortgage Company
The reviews of Waterstone Mortgage Company are mixed, with two positive reviews and one negative review.
Common Issues
One common issue mentioned by the negative reviewer, Grace G., was the sale of the mortgage account to a company with a low BBB rating and poor Trustpilot rating. This led to difficulties in contacting the company and a significant increase in the mortgage payment.
Positive Experiences
On the other hand, the positive reviewers, Howie K. and Joan H., reported excellent experiences with Jason, a representative from the company. They praised his professionalism, patience, and thoroughness.
Closing Process
Howie K. specifically mentioned the cleanliness of the conference room during the closing process, highlighting the company's Covid-safe practices. Joan H. commended Jason and his team for their efficient and knowledgeable guidance throughout the mortgage process.
Positive Summary
The positive comments highlight the company's efficiency, professionalism, and good communication.
